Responsible Gaming
Our Commitment to Safe Gaming
1. Gaming Should Be Entertainment
At Parimatch India, we believe that online gaming and sports betting should be enjoyed as a form of entertainment only. Gambling should never be considered as a way to earn money, solve financial problems, or generate income. Always gamble within your means and only with money you can afford to lose.
2. Age Verification & Legal Requirements
Parimatch India is committed to preventing underage gambling. You must be at least 18 years of age (or the local legal age in your jurisdiction in India, whichever is higher) to participate in any betting or gaming activities on our platform. We conduct strict age verification checks during account registration and reserve the right to request additional documentation.
By registering, you confirm that you meet the legal age requirements in your state/territory.
3. Warning Signs of Problem Gambling
Please be aware of these common warning signs. If you recognize any of these behaviors in yourself, it may be time to seek help:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling Activity: Concealing the extent or nature of your gambling from family and friends
- Spending More Than Planned: Gambling longer or with more money than you intended
- Loss of Control: Inability to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, depression, or other emotions
- Borrowing Money: Taking loans or using credit to finance gambling
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Failed Attempts to Quit: Multiple unsuccessful efforts to stop or control gambling
- Continuing Despite Consequences: Continuing to gamble despite financial, relationship, or legal problems
4. Self-Help Tools & Responsible Gaming Features
Parimatch India provides several tools to help you maintain control of your gaming activities:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a specific time frame
- Betting Limits: Restrict the maximum stake or bet size on individual wagers
- Reality Checks: Receive periodic reminders during gaming sessions about how long you've been playing and how much you've wagered
- Time-Out/Cool-Off Period: Take a temporary break from your account (typically 24 hours to several weeks)
- Self-Exclusion: Permanently close your account and exclude yourself from all Parimatch India services
To access these tools, log into your Parimatch India account, visit your Account Settings, and navigate to Responsible Gaming options. Our customer support team can also assist you in setting these limits.
5. Support Resources & Organizations
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to the following organizations:
India
- All India Institute of Medical Sciences (AIIMS) - Behavioral Addictions Unit: Major hospitals across India offering addiction counseling and treatment services
- iCall - Helpline for Emotional Support: Tel: 9152987821 | Website: www.icallhelpline.org (Available for mental health and addiction support)
- AASRA - Addiction Recovery Services: Tel: 9820466726 | Provides counseling and rehabilitation for problem gambling
International Resources
- GamCare (United Kingdom): Website: www.gamcare.org.uk
- GamStop (United Kingdom): Website: www.gamstop.co.uk
- Gambling Help Online (Australia): Website: www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Website: www.responsiblegambling.org
- National Council on Problem Gambling (United States): Website: www.ncpgambling.org
6. Take Action Today
If you believe you have a gambling problem, do not hesitate to seek help. Problem gambling is a recognized medical condition, and recovery is possible with professional support and treatment.
You are not alone. Many people have successfully overcome gambling addiction by reaching out for help early. Please contact the organizations listed above, speak with your doctor, or call a helpline in your country.
Remember: It's never too late to get help. Your well-being is what matters most.
Parimatch India is committed to promoting responsible gaming practices. For more information about our responsible gaming policies, please visit our Help Center or contact our Customer Support team at any time.